Find the task.
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Emailed to your registered address within 24 hours of every trade. Your trades and statements are in Labdhi 360.

All three are in Labdhi 360 for any date range — capital gains by financial year included.

Labdhi 360 shows today’s holdings, shares and funds together. CDSL also emails a consolidated statement every month you have a transaction, and every six months otherwise.

Folios, SIPs, transactions and the capital gains statement are in the MF portal.

Pay in only from a bank account registered on your trading account. Exchange rules do not allow payments from anyone else’s account; they are returned.

Ask for a payout and it goes to your registered bank account — never anywhere else.

If you hold a credit balance and have not traded for 30 days, it is paid back to your bank on the exchange’s next monthly settlement date (SEBI, January 2025).

Raise a ticket under “Charges and billing” and quote the contract note or ledger date. You get a reference number back.

Online through re-KYC, or on the modification forms with a self-attested proof of the new detail.

Online in a few minutes, or on the nomination form.

Derivatives need proof of income on file, by SEBI rule. Send it with the trading modification form, or ask the desk what counts.

A trading account with no activity for two years is marked inactive by exchange rule, and a demat with no transaction for a year turns dormant. Reactivating needs a fresh verification — the desk walks you through it.

For margin against your holdings. Every pledge is confirmed by an OTP from CDSL, so nothing moves without you.

Through a delivery instruction slip. The Demat & KYC desk issues the slip and checks it before it goes.

Send the certificates with the dematerialisation request form; the shares arrive in your demat once the company’s registrar confirms them.

Move or sell your holdings first. Then close online, or on the closure forms.

Technical support resets access and sorts out the app, web trading and Labdhi 360 sign-in.

Call the dealing desk while the market is open — they can see the order book with you.

With UPI, from e-IPO or the app. The money stays blocked in your bank until allotment.

The Labdhi app on your phone, or web trading in a browser.

Raise a ticket first: you get a reference number, and it is the number SEBI asks for if the complaint goes further.

Climb the escalation ladder below — customer care, then its head, then the compliance officer (Mon to Fri, 9:00 AM to 6:30 PM). After that, SEBI SCORES and SMART ODR.

Your charges were agreed when you opened the account. Ask and we send you the sheet on record.